All orders placed before 12pm GMT will be shipped the same day. Any orders placed after this time will be processed and dispatched the next working day, but will still be charged the same rate.
|U.K Standard Delivery||£4.00||3-5 Working days|
|U.K Next working day||£7.00||Next Working Day|
|Northern Ireland and Channel Island Standard Delivery||£9.00||3-5 Working Days|
|USA + Canada Standard Delivery||£15.00||2 working days|
|Belgium, France, Germany, Luxembourg, Netherlands, Republic of Ireland||£10.00||2 working days|
|Austria, Denmark, Switzerland, Liechtenstein||£10.00||5-7 working days|
|Czech Republic, Italy, Slovakia, Spain||£10.00||4 working days|
|Estonia, Finland, Hungary, Poland, Portugal, Sweden, Slovenia||£10.00||5 working days|
|Bosnia, Bulgaria, Croatia, Greece, Iceland, Latvia, Lithuania, Romania, Serbia, Norway, Montenegro||£10.00||8 working days|
All our items are shipped from our warehouse in the Netherlands and any charges for customs and import are Not included and pre-paid.
Please note customs policies vary widely from country to country. Please note international shipments may be subject to cross-border inspections by customs authorities.
Mukani uses a standard pricing policy to ensure that all of our customers are charged the same price, regardless of where they live. We do not offer VAT refunds on orders delivered outside of the EU.
Currently we are not able to offer shipping to any other destinations, however we are always planning to expand. Please register for our emails at www.mukani.co.uk for updates and to receive all of our latest news and events.
If you have any specific queries regarding delivery, please contact us at firstname.lastname@example.org Please note our office hours are 10am to 6pm GMT, Monday to Friday.
All orders are sent with free returns labels, so if for any reason at all you want to return something, you can do so within 14 days of delivery free of charge.
All items must be returned with garment tags and remain in the same condition as initially sold.
There are only two exceptions to our 14 days guarantee:
Follow the instructions on the packing slip enclosed with your order.
If you no longer have the packing slip please email us at email@example.com
We always try to deal with returns as soon as they arrive. However, during really busy periods, please allow up to 28 days for your return or exchange to be processed. Note that refunds for items bought as gifts can only be given to the original payer, and if you decide to swap an item, we can't stop the payer from finding out.
There's no need to call or email us to tell us you've returned the parcel. Just follow the instructions on the packing slip, arrange for a collection and we will do the rest. We recommend that you take note of the tracking number in case anything goes wrong so that we can track your item.